Our Quality Guarantee
We stand behind every stitch, every print, and every product we create.
Our Promise to You
At Missouri Shirt Co, quality isn't just a goal – it's our guarantee. We're so confident in our work that we back every order with our comprehensive satisfaction promise. If the finished product doesn't match your approved proof, we will reprint it — no questions asked.
Premium Materials
We use only high-quality threads, inks, and garments from trusted suppliers to ensure lasting results.
Expert Craftsmanship
Our experienced team brings decades of combined expertise to every project, ensuring professional results.
Quality Control
Every order goes through our rigorous quality inspection process before it leaves our facility.
What Our Guarantee Covers
Production Quality
Perfect embroidery alignment, proper ink coverage, and clean finishes on every item.
Design Accuracy
Your designs reproduced exactly as approved, with correct colors, sizes, and placement.
Garment Quality
Only first-quality apparel that meets our strict standards for fit, comfort, and durability.
Order Accuracy
Correct quantities, sizes, colors, and customization as specified in your order.
Timely Delivery
Orders completed and shipped within the promised timeframe, or we'll make it right.
Packaging & Shipping
Items arrive in perfect condition, properly packaged and protected during transit.
How Our Guarantee Works
Report Any Issues
Contact us within 7 days of receiving your order if you're not completely satisfied.
We Investigate
Our team reviews your concern and works quickly to understand what went wrong.
We Make It Right
If the finished product doesn't match your approved proof, we will remake your order correctly at no charge.
Our Resolution Promise
Free Remake
If there's a production error on our part, we'll remake your entire order at no charge and rush it to you.
Expedited Shipping
When we need to make it right, we'll cover expedited shipping costs to get your corrected order to you fast.
Durability You Can Count On
Our embroidery and printing is built to last. We stand behind the durability of our work:
Embroidery Promise
Our embroidered designs will maintain their appearance and integrity through 50+ wash cycles when cared for properly.
Screen Print Promise
Our screen printed designs are built to withstand regular washing without cracking, peeling, or significant fading.
Have a Quality Concern?
Don't hesitate to reach out. We're here to make things right and exceed your expectations.
Our guarantee is effective for 30 days from the date of delivery. For questions about our quality standards or guarantee terms, please contact our customer service team. We're proud to be your trusted partner for custom apparel.