Terms of Service

Order Confirmation: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.

Pricing: All prices are in USD and subject to change without notice. Final pricing will be confirmed at checkout.

Payment: Payment is required at the time of order placement. We accept major credit cards processed securely through Stripe.

Rush Orders: Rush processing fees apply for expedited orders. Rush orders are subject to availability and production capacity.

Customer Responsibility: You are responsible for ensuring you have the right to use any designs, logos, or artwork submitted for production.

Copyright: We will not reproduce copyrighted material without proper authorization. By submitting artwork, you represent that you own or have permission to use all elements of the design.

Design Approval: Digital proofs may be provided for approval before production. Once approved, changes may not be possible and additional fees may apply.

File Requirements: We recommend high-resolution vector files (AI, EPS) or high-quality raster files (PNG, JPG at 300 DPI minimum).

Production Time: Standard production times are 5–20 business days from the date of final approval. Please confirm current turnaround times with your salesperson, as schedules may vary. Rush options are available for an additional fee.

Shipping: We ship via reliable carriers. Shipping costs and delivery times vary by location and service level selected.

Local Pickup: Local pickup is available at our Desloge, MO location during business hours.

Delivery Issues: Please inspect your order upon receipt. Claims for shipping damage must be reported within 3 business days.

Custom Orders: Due to the personalized nature of our products, all sales are considered final. We do not offer returns, exchanges, or refunds unless there is a verifiable production error on our part.

No Refunds on Approved Art & Quotes: Once artwork or a quote has been approved by the customer, refunds are not issued. Approval confirms that all colors, spellings, design elements, quantities, sizes, and pricing have been reviewed and accepted.

Production Errors by Us: If the finished product does not match the approved proof or quote, we will reprint the order at no charge. Refunds are not issued. Claims must be reported within 7 business days of receipt.

Damaged Items: Claims for items damaged during shipping must be reported within 3 business days of receipt, accompanied by photographic evidence.

Missouri Shirt Co's liability is limited to the cost of the products purchased. We are not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits or business opportunities
• Delays in production or delivery beyond our control
• Issues arising from customer-provided artwork or specifications

The Missouri Shirt Co website, logo, and all content are protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without written permission.

Customer designs and artwork remain the property of the customer, but we retain the right to showcase completed work for marketing purposes unless explicitly requested otherwise.